Customer Reviews
Most helpful customer reviews
31 of 32 people found the following review helpful.
Awesome Experience with this Bike!
By Beverly75
So after reading a couple of reviews for this bike, I was worried about what the set-up would be like. I can honestly say it was a joyful experience for me! I had no trouble whatsoever- in fact, and I don't recommend this, but...I didn't even need the instruction manual. All you do is pop the handlebars into place and set it to the appropriate height and tighten with an Allen wrench...put the front wheel on, TOTALLY self-explanatory, and screw on the peddles. I did need to adjust the front disc brake, easily achievable with the dial provided, and also adjust the handles, also easily done with allen wrench. I am not a mechanically savy person but this was a piece of cake. The bike is beautiful and is a very smooth ride. I couldn't be happier!
37 of 40 people found the following review helpful.
Beware of the Return policy!
By Dan
I bought this bike for my wife and the seat height was too tall. I requested a return through Amazon. Unfortunately for me I did not research the return policy before buying the bike. Well, the seller, OJcommerce responded with a return authorization. In which it stated I must return the bike to CA at my cost, and there would be a 30% restocking fee. The shipping, OK but the 30% is very steep and was not mentioned in the original Amazon listing. By the time I ship the bike from my home in FL and loose the 30% resotcking fee, I will have lost about 50% of what I paid for the bike. If I would have know this up front I would not have bought the bike. Bottom line, I'm not returning the bike but will try to sell it locally and will probably recover more than if I returned it to the seller. That is not good customer service in my opinion.
16 of 17 people found the following review helpful.
If you change the seat the bike is perfect!
By B. Nieves in NYC
Darn that seat was so uncomfortable! I was in pain for about a week and a half! lololol When I peddled the bike and stood up on the peddles the ride was perfect! I went and purchased a new seat the next day and the bike is now perfection! Rides like a dream! On the second run I took it for a ride in the woods. Up and down hills with no problem....in the mud...no slipping....able to shift gears smoothly....no problems at all with it! Including that everyone's eyes were on the bike offering lots of compliments on how nice it looks! Great bike...Oh I forgot to add that I added a child trailer hitch to it and pulled along my 5 year old so smooth I forgot he was back there ( dont know yet whether that is good or bad) but my baby boy enjoyed the ride! Go for it....great purchase just be ready to change the seat!
I just wanted to add that ordering from Amazon is always a pleasure! Ordered the bike online and was shipped within 2 days....free shipping btw...save d me a nice amount of money on that! Love Love Love Amazon!